Back Office Support Services

Back Office Support Services

At, we provide complete back office support services to e-Commerce channels of all scales and sizes at very competitive rates. Our back office support staffs are both professional and experienced, which ensures seamless handling of all activities to perfection. Moreover, our business goals are directly aligned with the business growth of our clients, and as such, we pull out all the stops to support the back office of our clients reliably and competently at that.

To catalog, following is the span of tasks we undertake as a part of our back office support services:-

Finance and Accounts

Our back office staff offers smooth and reliable handling of voluminous financial transactions, including generation of invoices/ receipts, data entry of the invoices/ receipts and keeping track of payments outstanding/ accrued at your end.

Inventory Management

Our team is very well conversant with the ideal workflow for E-Commerce inventory management. As a result, we provide glitch-free and hiccup free order management. We also keep a tab on the inventory and offer continuous updating of product details, prices and availability on need basis as well SEO compatibility in product descriptions, meta tag and meta titles.

Product Research

Product Research is another specialized service that is a part of our back office support services. Our staffs dedicated to this service gather information about your products and upload on your E-Commerce channel to render it richer and more informative. The scope of this service also includes relevant market research wherein we find out the in-demand products and brands online that you could also offer at your web store.

Upselling and Cross Selling

We also offer to identify any cross-selling and up-selling opportunities that you may like to make use of and benefit from; and hence increase sales of products in your e-store.

Order processing

We offer end-to-end order processing service that entails everything from management of order details, tracking order right from dispatch to delivery and addressing any customer queries regarding the order, including its shipping.

Competitor Price Monitoring

We provide tight monitoring of competitor e-stores to keep a track of their business strategies in terms of product prices, discounts and special schemes on offer. This enables you to stay ahead of the competition.

Customer support:

We also provide dedicated and competent customer support to your customers over chat and email as well as telephone.

Identifying Economical Shipping Partners

With your hands already full, we help you keep a vigil on the various shipping partners about, in quest for better or at least similar services at more competitive rates. Thus, we endeavor to help you improve your margin and save more.

To avail a free trial or know more about our back office support services, please do not shy from leaving a word at our email address We will be glad to be at your service in a jiffy.